otto it – Managed IT support provider

Company Overview

At Otto IT, we’re more than just an IT service provider—we’re your dedicated technology partner. We believe in making technology work for you, not the other way around. Our approach is simple: people-first, business-focused, and built differently.

Founded in 2021, Otto IT emerged from the merger of DWM Solutions and Milan Industries, bringing together decades of experience in IT support and cybersecurity. With offices across Melbourne, Sydney, Brisbane, Adelaide, and Perth, we provide comprehensive IT services to businesses nationwide.

Our Philosophy:

  • Your Business Comes First: We prioritise solutions that serve your business needs, not the latest tech trends.
  • Curious by Nature: We ask the right questions to understand your challenges and innovate effectively.
  • See-Through Systems: Transparency is key—we keep you informed every step of the way.

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WHY CHOOSE OTTO IT

Customised IT Strategies for Growth

Whether you’re looking to optimise your existing systems or embark on a digital transformation, we’re here to help across Australia.

Accreditations & PartnersLocations

99.9% Uptime Guaranteed Cloud

Experience uninterrupted service with our 99.9% uptime guaranteed cloud solutions.

100+ Satisfied Business Clients

Join over 100 satisfied business clients who trust our managed IT solutions.

97% of Cyber Incidents Resolved Within 30 Minutes (2025)

We ensure your business stays secure and operational with lightning-fast response times.

24/7 IT Support Team 95% of Issues Resolved Within 5 Minutes

With access to our 24/7 IT support team we ensure your business runs smoothly around the clock.

 

 

The Otto It managed services team

The Heart Behind the Work

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Transform Your IT with Otto Today​

Australian IT Specialists
Award Winning Support
Microsoft & ISO Certified

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