Location
- Melbourne, Victoria
- Length of relationship – Since 2023
Key equipment/products/services provided:
IT Support and Cloud Migration Services
The Problem
Real estate professionals are constantly on the move. Network Pacific needed a system that could keep up with their pace. Their existing device management setup was outdated and lacked the flexibility to support remote work. Managing authentication and policies across multiple devices had become inefficient and inconsistent. They were looking for a solution that could scale with their business and improve security across the board.
The Consequences
Without a modern IT framework, staff were limited in how and where they could work. Authentication was slow, policy enforcement was unreliable, and the risk of security breaches was increasing. These issues were affecting productivity, client trust, and the company’s ability to operate efficiently across multiple locations.
The Solution
Otto IT introduced a full transition to Azure Intune. This gave Network Pacific a centralised platform for managing devices, enforcing policies, and securing access. Staff could now work from anywhere, using any device, without compromising performance or compliance. We also implemented cloud integration and tailored technology solutions to support remote work and ensure business continuity.
The Challenges
One of the main challenges was ensuring a smooth rollout without disrupting daily operations. Real estate teams rely on constant connectivity, so any downtime would have had a direct impact. Otto worked closely with Network Pacific to implement the new systems in stages, providing training and support throughout the process. Security and compliance were also key priorities, and every solution had to meet strict industry standards.
Project Outcome – The Benefits
Network Pacific now operates with a secure and scalable IT environment. Device management is streamlined, authentication is seamless, and staff can stay connected no matter where they are. The transition to Azure Intune has improved system reliability, boosted compliance, and delivered significant cost savings. With Otto IT as their technology partner, Network Pacific is better equipped to stay ahead in a fast-moving industry.
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