Otto has a standard set of Terms and Conditions.
- MSA – October 2023 – Master IT Services Agreement
- MSA – October 2023 – Schedule 1 Managed Services
- MSA – October 2023 – Schedule 2 Projects
In some cases, clients may have specific terms set our in their individual contracts, if you have a service with Otto, you can request a copy of your contract by sending an email to our finance team on accounts@ottoit.com.au.
All requests for paperwork must come in writing by an authorized account representative.
Please see the attached documents for all Terms and Conditions in relation to VoIP Service provided by Otto.