General Terms & Conditions

Otto has a standard set of Terms and Conditions.

In some cases, clients may have specific terms set our in their individual contracts, if you have a service with Otto, you can request a copy of your contract by sending an email to our finance team on [email protected].

All requests for paperwork must come in writing by an authorized account representative.

Certainly! Here’s an optimised and keyword-rich photo description for your business website or social media, highlighting IT support and cyber security services: --- Three women in black shirts sit at a modern office desk, engaged in a focused discussion about IT support and cyber security solutions. One gestures with her hands whilst the others listen attentively, collaborating on network security strategies and troubleshooting technical issues. Computer monitors display security dashboards, whilst office supplies reinforce a professional tech environment dedicated to managed IT services, firewall protection, data backup solutions, endpoint security, and proactive threat monitoring. --- Keywords included: IT support, cyber security solutions/services/security, network security, troubleshooting technical issues/support desk/helpdesk/managed IT services/firewall protection/data backup/endpoint security/threat monitoring If you need captions or alt text for SEO purposes as well—let me know!.

Other Terms & Conditions

Certainly! Here’s a revised prompt for an AI image generator that incorporates your requirements and highlights relevant keywords for business continuity, disaster recovery, IT support, and cyber security services: --- Three professionals dressed in black clothing stand together and have a focused discussion in a sleek, modern office environment. Behind them, multiple computer screens display data dashboards with charts, network maps, digital locks, cloud backup icons, system status alerts, and cyber security graphs. They are collaborating on strategies for business continuity and disaster recovery. Subtle visual elements highlight key concepts such as “data backup”, “threat monitoring”, “incident response”, “IT support”, and “system recovery”. The scene conveys expertise in maintaining secure IT infrastructure against cyber threats. --- Let me know if you’d like this made more concise or tailored further!.

Third Party Services

Microsoft Terms & Conditions / Service Agreement
Certainly! Here’s a polished, concise description incorporating relevant keywords for SEO and marketing: --- Three IT professionals sit at a white table in a modern office marked by vibrant yellow walls. Two men face a woman, both with laptops open, engaged in an in-depth discussion about business continuity planning and disaster recovery solutions. Their conversation covers key cyber security strategies, data backup services, cloud recovery options, risk assessment, IT support measures, and incident response protocols—demonstrating their commitment to safeguarding business operations against cyber threats and technical disruptions. --- Keywords included: - Business continuity - Disaster recovery - Cyber security - Data backup services - Cloud recovery - Risk assessment - IT support - Incident response If you need this tailored for your website’s “About” or services page or as alt text/image captioning for accessibility/SEO purposes, let me know!.

VoIP Terms and Conditions

Please see the attached documents for all Terms and Conditions in relation to VoIP Service provided by Otto.
Certainly! Here’s a professional, keyword-supported description tailored to your IT support and cyber security company, referencing the scene you described: --- A friendly team of six IT professionals stands in a modern office workspace featuring a wood panelled ceiling, sleek grey desks equipped with computers and ergonomic chairs, and an eye-catching green plant wall. Casually dressed, the group collaborates on managed cloud services and cyber security solutions for clients. Their expertise includes proactive network monitoring, data protection, endpoint security, remote IT support, Office 365 management, threat detection & response, secure cloud migration, backup & disaster recovery strategies. This dynamic work environment fosters innovation in delivering reliable tech support and robust cyber defence for businesses. --- Let me know if you’d like this rewritten for social media or as website copy!.

Service Level Agreement (SLA)

Otto IT maintains a detailed Service Level Agreement (SLA) document outlining the scope of services we provide to our clients. This document is regularly updated, and the latest version is always available here.