Not Just a Job – It’s a Career with Purpose

Let’s build the future of IT

At Otto IT, we don’t just keep businesses running – we help them grow, innovate, and thrive. We’re a people-first company where your voice matters, your ideas are heard, and your growth is our priority.

We’re not your typical IT crowd. We believe technology is only as good as the people behind it. That’s why we’re building a team that’s passionate, curious, and genuinely excited about helping our clients succeed.

We’re looking for;

  • People who love solving problems.
  • People who care about making technology easier for others.
  • People who are proactive, reliable, and ready to take ownership.

Explore Careers at Otto IT

Join Our Team and Help Shape the Future of IT Support

At Otto IT, we’re always looking for passionate, talented individuals to join our growing team. Whether you’re an experienced IT professional or just starting your career, we offer a range of exciting opportunities to help you grow while making a real impact on the businesses we serve.

Browse our current job openings below and take the next step in your career with Otto IT!

IT Support Specialist

Full-Time
Melbourne, Sydney, Brisbane (Remote work options available)
31 July, 2025

We are looking for a talented and driven IT Support Specialist to join our team. You will be the first line of support for our clients, providing exceptional IT troubleshooting and technical support. Whether you’re resolving issues remotely or onsite, you’ll be instrumental in ensuring the smooth operation of our clients’ IT systems and keeping them secure.

Key Responsibilities:

  • Provide technical support for clients, resolving issues efficiently and effectively via phone, email, and remote tools.

  • Troubleshoot and resolve hardware, software, and network problems.

  • Assist with the installation, configuration, and maintenance of IT systems.

  • Offer clear, concise explanations and guidance to clients on technical matters.

  • Monitor and maintain systems, ensuring high availability and minimal downtime.

  • Collaborate with the broader team to deliver top-tier IT solutions.

  • Stay up to date with the latest technology trends and best practices.


What We’re Looking For:

  • Proven experience in IT support or a related field.

  • Strong knowledge of operating systems (Windows, macOS, Linux) and networking.

  • Excellent problem-solving skills and attention to detail.

  • Strong communication skills, both written and verbal.

  • Ability to work independently and as part of a team.

  • A proactive, can-do attitude with a customer-first mindset.

  • A relevant IT certification (e.g., CompTIA, Microsoft, Cisco) is highly regarded.


How to Apply:

If you’re passionate about technology and looking for an exciting new challenge, we’d love to hear from you. Apply today by submitting your resume and a brief cover letter outlining your relevant experience and why you’re the right fit for the role.

Apply Now

Why Work at Otto IT?

Our Core Values

If you’re someone who wants to grow, contribute, and be part of a high-performing team that genuinely cares – we’d love to meet you.

People-First Culture

We put people before tech. You’ll join a supportive, inclusive team where collaboration, respect, and work-life balance come first.

National Opportunities

With offices in Melbourne, Sydney, Brisbane, Adelaide, and Perth, you can grow your career across Australia.

Professional Growth

We invest in you. From certifications to leadership pathways, we’ll help you build the skills and confidence to advance your career.

Meaningful Work

You’ll work on real-world projects that make a difference – protecting businesses, solving problems, and driving innovation.

ISO-Certified Excellence

Be part of a company that values quality, security, and sustainability, backed by ISO 27001, ISO 9001, and ISO 14001 certifications.

Fun, Engaged Team

We celebrate wins, support each other, and know how to have a good time – from team lunches to company-wide events.

We take care of our team!

We continually invest in our employees to help them achieve greatness — both at and outside of work. Here’s just a few of the benefits of working at Otto:

Camaraderie

Monthly team lunches, Flexibility and working remotely, Coffee machine and free coffee, Internal employee referral program, Team events and end of year celebration, Community sponsorships, Free uniforms and merchandise, Otto fleet vehicles for work related use

Development

Training and Development – paid!, Client events for employees to attend (online and in person), Regular individual development planning and goal setting, Internal EAP through our HR consultant, Discounted technology purchases directly through Otto, with salary sacrifice options

Recognition

Dumbledore Monthly employee award – voted by the employees, Peer recognition through reward system (Hero Dollars) which translates to $$, Monthly all staff meetings and updates, Employment Hero employee discounts, Birthday and Anniversary recognition

Grow Your Career Where People Come First

Supportive, people-focused team culture
Real projects, real-world impact
Clear pathways for career growth