Managed IT Services from Otto means we will:
Getting to know your business is always the first step. We want to learn everything there is. Once we understand your goals, and your budget, we can tailor something to suit your needs. These are the IT services you want—not the ones we like to sell.
There’s a reason it’s called IT ‘support’. We want our clients to feel like Otto has got their back. As one of our partners, you get the best IT support, the friendliest service, and the lowest heart rate. We fix problems before they become catastrophes.
Our staff don’t have KPIs for profits and sales. They have KPIs for customer happiness. After 10 years and hundreds of projects, our client satisfaction score is 97%. We don’t over-promise. We don’t under-deliver. Otto does what it says on the tin.