Case Study ManufacturingKaryn2022-08-30T13:43:15+10:00
Food manufacturing group
Our client is a family-owned and operated business that works in the further food processing space. As a food manufacturer, they are currently servicing clients Australia-wide and internationally. They have a primary focus on value-added manufacturing for meat and poultry products, but that has since changed to incorporate meat-free products as well.
Length of relationship
Key equipment/products/services provided
Production line automation, optimisation of IT systems and budget, internet services, management of the IT ecosystem, workflow streamlining and compliance systems.
Overall, there was a lack of investment in their IT infrastructure. IT was viewed as a thing that they just needed to have but didn’t really utilise it to its fullest. We were first contacted because they were having ongoing reliability issues with their primary internet connection. By teaming up with Otto, we helped identify areas in which we could assist them to have much more effective use of their IT systems and budget.
All online services would be offline for a couple of days, so communications and productivity would come to a standstill. Without the right infrastructure and solutions, production lines were inefficient, with oversight and communications challenges.
Our first action was to implement a more reliable internet connection, which reduced downtime and increased productivity. We’ve also implemented failover solutions for the Internet.
After that, the first project was the implementation of Microsoft Navision, fully in compliance with the obligations set forth by their accreditation bodies. We then began providing IT consultancy, and assisted in selecting the correct provider to install Microsoft NAV. We also provided support on going through the tender or quote process.
From there, we began assisting with the management of the onsite hardware that hosted their critical business systems. Next, we rolled out fibre internet, and began proactive management of the entire IT ecosystem. We then implemented Wise, Maxotel VOIP and a migration to IT infrastructure hosted in the DC.
We are now moving to SharePoint and Business Central which will integrate with key systems to automate processes like stock ordering. We also assisted with the creation of online forms to help streamline workflows.
Maintaining compliance with regulatory bodies, implementing solutions with minimal disruption to business operations, and training staff to utilise the new automated technologies.
Project Outcome – The Benefits
We achieved an overall improvement in product traceability using the new ERP system and overall transparency across the business. We also assisted with the formulation of costings of products remote through the manufacturing process, driving cost-savings.
Production runs are created more efficiently based on resourcing what’s required, and the new systems offer exceptional reliability, minimising downtime and disruptions for staff and the production floor.
We acknowledge the Wurundjeri people of the Kulin Nations, on whose lands our head office in Northcote, Victoria is situated. We pay our respects to their elders past and present and recognise their continuing connection to this land.