We originally engaged Otto IT for level 1 IT support to assist with technical issues across the organisation. Their ticket system works well, and staff are responsive. Due to internal unforeseen circumstances, Otto IT were asked if they could step that up to full IT systems maintenance, cybersecurity assessment against the essential eight and a complete rebuild of a bespoke app that was built in house that no one could operation. The team continually deliver and protect our systems and applications and increased functionality across many systems.
The team at Otto are professional, respectful and know their business well. I would highly recommend Otto IT.