People First Managed IT Services Across Australia

Your IT Department, Securing Today, Scaling Tomorrow

At Otto IT, we take a people-first approach, ensuring your IT is seamless, secure & designed to support your business growth. We focus on enhancing efficiency & security so that you can thrive.

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ISO 27001, 9001 & 14001 Accredited & Certified Managed IT Company

231+ Local Australian Clients & Counting Since 2004

97% of Cyber Incidents Resolved Within 30 Minutes (2025)

24/7 IT Support Team 95% of Issues Resolved Within 5 Minutes

Featured Managed IT Services

Secure & Scalable IT Services

From day-to-day IT tasks to long-term digital planning, we handle it all. With proactive support & local experts, we fix problems before they become headaches, keeping your business moving without interruption.

Why Choose Otto for Managed IT Support

Discover What Sets Us Apart

When it comes to IT, results matter. At Otto IT, we don’t just promise better outcomes, we back it with a 90 days happiness guarantee. We prove it through performance. Here’s how our clients experience real, measurable value from partnering with us:

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Customer Satisfaction Score

98% of clients rate our service as excellent thanks to fast response times & proactive support.

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Community First

In the last 12 months we’ve donated over $100,000 in support to non-profit clients.

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Issues Resolved on First Contact

Our expert technicians resolve 92% of IT issues during the first interaction, no unnecessary delays.

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Clients See Performance Boost

87% of our clients report improved productivity and stability within months of switching to Otto IT.

About Otto IT – Your Trusted IT Support Partner

People-First Managed IT Experts

At Otto IT, we help Australian businesses take control of their technology through proactive, human-led support and smart, scalable solutions. With a local team and a no-nonsense approach, we make IT simple, secure and aligned with your business goals. From day-to-day support to strategic consulting, we are the partner that grows with you, focused on outcomes not just fixes.

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Secure IT for High-Trust Industries

Powering Sectors That Power Our Communities

We work with a wide range of organisations that deliver meaningful impact across communities. Whether you’re focused on service, education, support or public outcomes, we provide reliable and flexible IT solutions tailored to how you operate. Our goal is to simplify technology so you can stay focused on your mission.

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Featured CASE STUDIES

From Chaos to Calm – Thanks to Otto IT

Our clients trust us to keep their businesses running smoothly, securely and without disruption. But don’t just take our word for it. Here’s what some of our partners have to say about working with Otto IT:

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"Partnering with Otto IT has been a transformative experience for us"

Jamie Williams - Half Dome

"Their expertise has given us a more flexible and scalable IT setup"

Nikk Taylor - Daviesway

"Otto is impressive with their detailed approach from the get-go."

Paul Connolly - Johnson Partners

"Partnering with Otto has revolutionised Merri Outreach IT Support Service's operations."

Mark Goodie - Merri Outreach Support Service

"Partnering with Otto IT has transformed Heathcote Health by seamlessly integrating more than 50 new devices into our infrastructure"

Dan Douglass - Heathcote Health

"Partnering with Otto IT has revolutionised our device management and security."

Stephen Briffa - Network Pacific

"The Otto team is fast, reliable and easy to work with. They’ve taken a huge load off our plate."

Emily Dawson – Horizon Community Services

"Otto IT has greatly enhanced our operational efficiency with their expert support. Their integration of IoT sensors has optimised our manufacturing processes."

Evan Tsioukis - NMPS

"Collaborating with Otto IT has been transformative for VAEAI by enhancing our organisational security, streamlining staff onboarding, and aligning our IT framework with business objectives, ultimately boosting productivity and fostering an engaged work environment."

Anjee Lee - VAEAI

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Looking to stay ahead with smarter IT decisions? Our articles cover everything from cybersecurity and cloud strategy to productivity tips and real world tech solutions, written to help Australian businesses thrive.

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