IT solutions for every need.

Hey Melbourne, looking for a real IT company with real solutions?

From everyday IT support queries and internet hosting to IT infrastructure overhauls and IT strategies, we deliver it all. Ask us about our virtual CIO services for growing businesses, how we create smart supply chain management solutions, and the IT security essentials we implement. We serve businesses and local government in Melbourne and Greater Victoria, as well as national and international clients.

We’ve got your back.

Otto Hero | Business It Melbourne Offer
Humanising Technology
We’re people first, business focused and committed to redefining the industry.
Grow Icon | Business It Melbourne Offer

Grow your business

We’ll handle the IT.
You do all the other stuff.

Save Money Icon | Business It Melbourne Offer

Save money

Transform your business with cutting-edge tech.

Flexible Icon | Business It Melbourne Offer

Stay flexible

We can mobilise at the drop of a modem.

Happy Icon | Business It Melbourne Offer

Leave happy

Our client satisfaction score is 97%. Just saying.

Waving Otto | Business It Offer

IT for every business

We work with all organisations, whether you are a small business or large, in all sectors. We’ve got a proven track record helping local government, manufacturing, real estate, digital agencies, law firms, and financial businesses. Based in Melbourne, we support local, regional, and national clients, as well as organisations with an international footprint.

We can prove we have what it takes!

Satisfaction guaranteed

The only KPI we track is client satisfaction – not sales, profits, or how many tea breaks our team takes. Your happiness is our goal, and we’re proud to have a 97% client satisfaction rate. We won’t over-sell or over-promise.

We just deliver great IT solutions when you need them.

Who we are

  • People who love technology
  • Creative and interesting
  • Business-focussed problem solvers
  • Personalised and engaged
  • Focussed on projects and clients big and small
Blue 1 | Business It Offer
Blue 2 | Business It Offer

Who we’re not

  • Unreachable robots and call centres
  • Bland and boring
  • Technology-focused problem solvers
  • Providers of one-size-fits-all solutions
  • Only interested in large business projects

Managed IT Services

Otto manages all the things you don’t have time to understand. Things like Cloud networks and infrastructure maintenance.

IT Security Solutions

Cybersecurity has gone way beyond anti-virus software. Otto can help protect your data, your bottom line, and your reputation.

Business Continuity

A sudden tech crash can be disastrous. Otto offers backup and recovery solutions to keep you running—even when disaster strikes.

Managed Hosting Solutions

Storage and speed. Every business needs them. We can help with fast hosting, Cloud solutions, SSD storage and specialist networks.

Guaranteed Internet

Behind every good business, there’s good internet. Otto delivers internet solutions over our secure, 100% Australian-owned network.

Cloud Phones

This is the future, right? We should be able to access all our data, wherever we are, on any device. Welcome to cloud unified communications.

Business Intelligence

In business, information is everything – so we’ll help you make your data more accessible to you than ever before.

Business Management

Streamline the way you do business with fully integrated Enterprise Resource Planning.

IT Consulting

We know what IT your business needs. Let us develop a road map to help get your business to where it needs to be.

How Otto IT can help

Business It Offer

Managed IT Services

Otto manages all the things you don’t have time to understand. Things like Cloud networks and infrastructure maintenance.

Business It Offer

IT Security Solutions

Cybersecurity has gone way beyond anti-virus software. Otto can help protect your data, your bottom line, and your reputation.

Business It Offer

Business Continuity

A sudden tech crash can be disastrous. Otto offers backup and recovery solutions to keep you running—even when disaster strikes.

Business It Offer

Managed Hosting Solutions

Storage and speed. Every business needs them. We can help with fast hosting, Cloud solutions, SSD storage and specialist networks.

Business It Offer

Guaranteed Internet

Behind every good business, there’s good internet. Otto delivers internet solutions over our secure, 100% Australian-owned network.

Business It Offer

Cloud Phones

This is the future, right? We should be able to access all our data, wherever we are, on any device. Welcome to cloud unified communications.

Business It Offer

Business Management

Streamline the way you do business with fully integrated Enterprise Resource Planning.

Business It Offer

Business Intelligence

In business, information is everything – so we’ll help you make your data more accessible to you than ever before.

Business It Offer

IT Consulting

We know what IT your business needs. Let us develop a road map to help get your business to where it needs to be.

Check out the trophy case

Otto has been named one of the world’s best managed service providers on the annual Channel Futures MSP 501 rankings. This is like the Oscars for IT departments. It means we’re one of the top 501 IT companies in the world.

Msp501 Winner Badge 1 | Business It Offer
Apac 2020 Msp 501 Winner 3 1 | Managed It Services
Cp 1381 Msp 501 Winner Logo 2021 V1 1 | Managed It Services
C68dc244 4425 4dc5 8dcc Ece2bd176bf9 2022 Msp 501 Winner Logo Color 1 | Managed It Services
Imm 3 | Business It Offer
Imm 2 | Business It Offer
Img 7569 1 1 | Business It Offer
Imm 1 | Business It Offer
Img 7576 1 1 | Business It Offer
Img 7638 1 | Business It Offer
Hand | Business It Offer

People First

Behind every system is a great person. Look after them.

Star 1 | Business It Offer

Committed

Question the norm. Work hard. Never stop improving.

Authentic 1 | Business It Offer

Authentic

We’ll tell you how it is – not how you want to hear it.

No Bullshit | Business It Offer

No Bullsh!t

We are focused on resolving problems. No fluff – just solutions.

Marks Left | About
The team at Otto do a fantastic job at completing our requests in a timely, careful and professional manner. It’s so nice to know they’ve got our backs when it comes to anything business support related.
Marks Right | About
Marks Left | About
Use this as other testimonial Otto IT helped us to reduce our reliance on physical infrastructure, and move to a Cloud based system. The new systems have saved us money, and improved reliability across the business. I would recommend Otto IT to any company that is looking to modernise their systems and technology.
Marks Right | About
Bus | Business It Offer
Marks Left | About The team at Otto do a fantastic job at completing our requests in a timely, careful and professional manner. It’s so nice to know they’ve got our backs when it comes to anything business support related.Marks Right | About
Marks Left | About Otto IT helped us to reduce our reliance on physical infrastructure, and move to a Cloud based system. The new systems have saved us money, and improved reliability across the business. I would recommend Otto IT to any company that is looking to modernise their systems and technology.Marks Right | About

Partners

Simple, award-winning tech.
The way IT services should be.

Your questions answered

Otto is a comprehensive managed IT service provider, which means we have every business’s tech needs covered! Our services cover IT support, cybersecurity, IT infrastructure, cloud solutions, VoIP, internet hosting, business continuity, and disaster recovery. We work with businesses of all sizes, in all industries across Australia.

Otto evolved from the merger between DWM Solutions (est. 2002), previously TriTech Computer Services (est. 1996) and Milan Industries (est. 2004). Our clients range from small commercial startups to large local government authorities, including medical, financial, retail, real estate, and manufacturing sectors as well as councils and utilities. We have been leading public cloud migration projects since 1996, assisting clients that include Florida Cheese, Lardner Partners, Johnson Partners, and Barry Plant.

Otto holds the following industry-leading certifications:

  • Cisco Select Certified Partner
  • Fortinet Authorised Partner
  • Microsoft Gold Partner
  • Sophos Gold Partner
  • Datto Blue diamond Partner
  • Dell Premier Partner
  • HP Enterprise Partner
  • VM Ware Partner
  • VM Ware Service Provider Partner
  • Veeam Partner
  • Veeam Service Provider Partner
  • Microsoft Service Provider Partner
  • Proofpoint Partner
  • Apnic Partner
  • Equinix Partner
  • NBN Channel Partner
  • Xero Gold Partner
  • Apple Business Partner
  • Wiise Partner
  • Unleashed Partner

Managed IT services offer the most comprehensive and effective IT outsourcing solutions. That means we not only provide IT support and access to best-in-class tech solutions, but we also work as an active partner in building your business. Our specialists assist with IT strategy, cloud migrations, tech for business growth, active cyberattack prevention, preventative tech maintenance, and much more. This allows you to leverage our wide range of services, technologies, and partnerships to support your business goals, while keeping IT spending consistent and manageable. You can read more about managed IT services here.

Yes! While we do offer the full services of an IT department in-house, we’re more than happy to work with your existing team to fill in any gaps. During our onboarding process, we’ll get to know your tech needs, your team, and your goals, so that we can provide you with the right support and solutions.

It’s simple! You can log your ticket by giving us a call, sending us an email, or using our desktop app. We’ll then get our technicians onto it as soon as possible and work towards resolving it quickly, keeping in touch with you every step of the way.

IT outsourcing is a simpler and more limited form of managed IT services. For example, if you need tech support, you can outsource that single service while managing the rest of your IT in house. Managed IT service are much more comprehensive, with our team becoming your IT department. Here, every tech need is covered by an expert team and dedicated team leader, assisting you with everything from tech support, cloud solutions, and IT infrastructure to tech migrations, staff training, and strategic IT consulting.

When you partner with Otto, you get the most robust and effective data protection available. Not only do we assist with on-site data protection and active system monitoring, but we also ensure comprehensive cloud security, data backup, and business continuity solutions are in place. We’re also here to train your team to better understand cybersecurity threats so that they can act effectively to prevent data loss.

Otto works wherever there’s tech – which means we work with all industries! This includes accounting and finance, digital marketing, health and wellbeing, manufacturing, real estate, education, and legal sectors. You can read more about the industries we work with here.

Based in Melbourne, serving regional and international organisations

While our offices are in the heart of Melbourne, our IT services spread far and wide! We work with local councils and businesses throughout Victoria.

Ot Swirlyarrow V1 | Accounting Finance
Squiggle | About